About
I am a dedicated and highly motivated professional with a passion for providing exceptional service in a luxury environment. With a keen eye for detail, I excel in creating a welcoming and memorable experience for guests. Known for my communication, problem solving and multitasking abilities I thrive in high pressure environments.
Personal Details
Hobbies & Interests
Golf at Bramhall Golf Club. Tennis at Bramhall Tennis Club. Piano achieved Grade 8.
Experience
Hostess Front of House
CurrentGreeting guests with a positive attitude and creating a welcoming environment. Booking and managing large party reservations/ events. Including pre orders and decorations. Ensuring prompt response of all emails and phone calls as well as maintenance of relationships with a variety of guests. Training new employees from other sites across the UK.
Chef/Stewardess
Provisioning and providing three meals a day, catering to vegan, pescatarian and guests with complex dietary restrictions. 15 hour working days. Managing daily housekeeping tasks such as linen and laundry, ironing, bed turnover as well as cleaning and preparing guest cabins, bathrooms and common areas. Maintained a high standard of organisation, keeping the Yachts inventory stocked and ensuring all supplies were in place to achieve a seamless experience. Assisted in deckhand duties, handling lines during docking and anchoring, managing tenders, cleaning and maintaining the exterior.
Certifications & Qualifications
Other
Languages
References
Full reference details available through an employer account