Ellie Jones

Assisted in extensive shipyard period preparations for a private/charter yacht, ensuring all guest and crew areas were fully serviced and ready for an upcoming boss trip and subsequent charter. Performed detailing and deep cleaning of guest cabins, crew mess, and common areas, including polishing silverware, glassware, and maintaining high standards of presentation throughout the vessel. Managed crew laundry and cabin setup, maintaining organisation and hygiene standards while ensuring smooth day-to-day crew operations during shipyard conditions. Supported provisioning, stock organisation, and labelling, ensuring all supplies were correctly inventoried and stored for efficient service during busy guest periods.

Assisted in organising and executing weddings, corporate events, and private dinner parties. Ran the set up of 200+ people events. Coordinated with vendors and staff to manage event logistics. Provided excellent service to guests, ensuring a memorable experience. Managed fast-paced service in a fine dining setting. Handled VIP guests and high-pressure environments.

Led a team of four, managing training and development programs to foster a collaborative and high-performing environment. Built and maintained strong client relationships, serving as the primary point of contact with a focus on client satisfaction. Worked with a range of major international clients including McDonald's, Mercedes & Mars - handling all client comms and resolving any issues efficiently. Worked in the marketing industry for four years, including travel-related clients; open to managing a yacht's social media presence.