Erica Gyimah's profile picture
Yachtee crew profile

Erica Gyimah

@Erica

Experienced Guest Service Associate & yatch stewardess

Anne Arundel County, United States
Available Now
Job Preferences
Stewardess+2

About

I am a self-motivated and detail-oriented professional with over 9 years of experience in the aviation and hospitality sectors. My background includes extensive training in guest services, maritime safety, and fine dining, allowing me to deliver exceptional customer service in high-pressure environments.

Personal Details

Career Objective

I am passionate about pursuing a career in the yachting industry, where I can leverage my skills and outgoing nature. I aim to continue learning and growing as a skilled Stewardess, with aspirations to work on private or charter yachts.

Visas

B1/B2
C1/D

Hobbies & Interests

I enjoy event coordination, fine dining experiences, and exploring new cultures through travel.

Experience

Guest Service Associate

Current
Jan 2023 - Present
Not Provided

Addressed questions and escalated issues complaints to management. Answered guest calls and resolved queries promptly and politely. Provided administrative support and attended workshops in customer service and marine safety.

VIP Flight Attendant (Freelance)

Jan 2021 - Jul 2022
Avcon Jet

Maintained privacy for high-profile guests, managed catering, and delivered first-class hospitality services. Streamlined inventory checks and ensured cleanliness in the cabin.

Premium Class Cabin Crew

May 2011 - Aug 2020
Emirates Airlines

Managed cabin operations, ensured guest satisfaction, and rendered first aid during emergencies. Enhanced guest satisfaction through personalized service. Provided services to VIP & UHNW guests.

Certifications & Qualifications

Other

STCW Basic Safety Training
ENG 1 Medical Fitness Certificate
Crisis Management & Human Behavior Training
Proficiency in Security Awareness (PSA)
Passenger Ship Crowd Management Training

Languages

EnglishFluent

References

1 reference

Full reference details available through an employer account