Helena Herman's profile picture
Yachtee crew profile

Helena Herman

@Helena.herman

Enthusiastic Stewardess with Hospitality Experience

La Celle-sous-Gouzon, France
Available Now

About

I am ready to transition into the yachting industry with enthusiasm and passion. I believe I can excel as a stewardess, bringing both the skill set and mindset required to consistently deliver a high standard of service and exceed expectations. I bring a positive, energetic approach to my work, alongside a strong sense of responsibility and teamwork.

Personal Details

Age25 years
ResidenceAustralia

Career Objective

I am fully committed to a career in yachting and motivated to continue developing my skills, contributing to a high-performing team, and delivering an exceptional onboard experience.

Hobbies & Interests

I have a deep love for traveling and exploring the world. I prioritize eating well, staying fit, and maintaining a healthy balance across my mental, social, and spiritual wellbeing. In my downtime, I enjoy reading and cooking, and I have a strong connection to the outdoors, with a love for activities like surfing, snowboarding, hiking, running, and swimming.

Experience

Chalet Host

Nov 2025 - Mar 2026
M/Y Chalet Host

Delivered exceptional guest experiences in a luxury chalet setting. Managed daily operations, ensuring seamless service and guest satisfaction. Prepared gourmet meals, showcasing culinary skills and creativity. Maintained high standards of cleanliness and organization throughout. Developed strong relationships with guests, fostering loyalty and repeat visits. Received positive feedback and reviews, boosting chalet's reputation.

Client Service Representative

Dec 2024 - Jun 2025
Melbourne Animal Referral Services

Communicated daily with clients and staff to coordinate solutions and ensure smooth service. Managed high volumes of calls while staying calm, focused, and guest-oriented. Trained and supported new team members, sharing tips on communication and handling difficult situations with empathy.

Medical Receptionist

Jul 2023 - Mar 2025
Enrich Clinic Dermatology & Cosmetic Clinic

Warmly welcomed visitors and maintained a friendly, professional front desk environment. Answered incoming calls and directed them efficiently to the right team members. Scheduled appointments, handled rescheduling needs, and kept guests informed with clear communication.

Certifications & Qualifications

Other

STCW Basic Safety Training
Food Hygiene Level II

Languages

EnglishFluent