About
I am a highly motivated and hard-working individual with extensive experience in customer service and hospitality. I thrive in fast-paced environments and am enthusiastic about ensuring the comfort and satisfaction of guests.
Personal Details
Hobbies & Interests
I enjoy dance, Pilates, and creating content for social media.
Experience
Life Insurance Processing Consultant
CurrentLearn and retain detailed life insurance product knowledge. Contact all new customers to ensure they have received their policy and ensure details are accurate. Arrange telephone appointments with customers and assist with any policy queries. Arrange medical reports, liaising with both the customer and medical companies. Maintain contact with customers to ensure they are kept up to date on the progress of their policy.
Event Staff
I worked the week of the Royal Ascot races within the Royal Enclosure, meeting and serving incredible people.
Guest Host/ Front of House
Daily tasks included waitressing, working at the bar, serving food and drinks, and assisting with event work. I focussed on proficiency in etiquette and protocol, ensuring a personalised guest experience that met each customer's unique needs and preferences. Within this role I provided exemplary customer service, with a keen attention to detail and a perfectionist approach.
Certifications & Qualifications
Other
References
Full reference details available through an employer account