Iuliia Mykhalchenko's profile picture
Yachtee crew profile

Iuliia Mykhalchenko

@Iullia_mykhalchenko

Senior Service Specialist with Extensive Hospitality Experience

Available Now
Job Preferences
Chief Stew+4

About

With extensive experience in both service and housekeeping across private and charter yachts, I am eager to bring my skills and leadership to your team I have worked on yachts ranging from smaller vessels to superyachts, excelling in delivering high-end service while maintaining impeccable housekeeping standards. My ability to anticipate guest needs, manage multiple tasks, and train new crew members has prepared me to take on a leadership role. I thrive in fast-paced environments, ensuring a seamless and luxurious experience for guests through both exceptional service and meticulous attention to detail in housekeeping. I would welcome the opportunity to contribute to your team’s success. Please feel free to contact me at your convenience.

Personal Details

Age35 years
GenderFemale
ResidenceUkraine

Career Objective

I see myself taking full charge of the interior department, naturally growing into a Chief Stewardess role. I enjoy the responsibility of managing a team, overseeing budgets, handling provisioning, and ensuring a flawless guest experience. This industry truly excites me, and I thrive in its dynamic and high-end environment.

Passports

Ukraine

Visas

B1/B2

Hobbies & Interests

I have a deep passion for staying active and maintaining a healthy lifestyle. I enjoy running daily and training 3–4 times a week, which keeps me energized and focused. Traveling is another big part of my life—I love exploring new places, hiking through scenic trails, experiencing different cultures, and discovering hidden gems around the world. I also have a strong appreciation for luxury hospitality, from fine dining to elegant event planning, which aligns with my professional interests. In my free time, I enjoy reading, listening to music, and spending time by the ocean, as it gives me a sense of peace and inspiration.

Experience

Travelling Housekeeper

Jan 2019 - Jan 2022
UHNW Principal

Oversaw internal and external housekeeping operations, including making beds, ironing, steaming clothes, gardening, and evening bedroom closedowns. Successfully helped to navigate the COVID-19 strategy to ensure a continually productive environment. Developed strong relationships with senior guests across all levels in the operation. Ensured all processes met internal and external procedures by conducting consistent compliance checks. Monitored progress towards key performance indicators and provided bespoke team training as required. Managed stock control of cleaning products to ensure all customer demands were met. Coordinated all aspects of wardrobe management in an accurate manner. Remained calm and collected, delivering excellent service at busy, high-pressured times.

Senior Service Stewardess

Current
Dec 2016 - Present
Hill Robinson

Delivering exceptional service onboard a yacht for UHNW guests spanning various locations. Communicate frequently with over 70 colleagues to ensure effective cross-collaboration. Drive process enhancements to continually improve efficiency and performance across the entire Yacht. Serve lunch and dinner (buffet & silver service), while preparing drinks such as coffee and cocktails. Deal with all arising issues in a prompt manner; ensuring all processes remain on track. Respond to guest correspondence and queries; providing appropriate solutions as required. Provide a bespoke service with high attention to detail, meeting the needs of every guest. Display versatility by seamlessly rotating between multiple boats and on land during key events. Commended as a diligent and encouraging leader capable of training and developing new colleagues to enhance value to processes.

Certifications & Qualifications

Other

STCW Basic Safety Training
ENG 1 Medical Fitness Certificate
WSET Level 1 Award in Wines
WSET Level 2 Award in Wines and Spirits

Languages

EnglishFluent
UkrainianNative
RussianFluent

References

3 references

Full reference details available through an employer account