Naradee Singthanaruk

* Delivered five-star ELEMIS and OneSpaWorld spa treatments for up to 8 international guests per day in a fast-paced onboard luxury hospitality environment. * Maintained a zero-complaint record by tailoring treatments to individual guest needs with discretion, professionalism, and consistent service excellence. * Provided personalised wellness consultations and aftercare recommendations, contributing to strong guest retention and repeat referrals. * Achieved Top Seller status through effective ELEMIS product recommendations and consistently supported departmental revenue goals. * Demonstrated flexibility in multi-role operations by supporting reception duties and coordinating smoothly with teammates during high-pressure periods. * Maintained exceptional cleanliness, hygiene, and presentation standards across spa and wellness facilities, including sauna, steam room, pool, and snow room. Treatment Expertise: ELEMIS protocols, Cleansing Salt Scrub, Seaweed Detox Massage, Reflexology, Hot Stone Therapy, Thai Poultice Massage, Bamboo Therapy, and Advanced Facials.

Delivered specialised treatments to an average of 6–8 clients daily, including Traditional Thai Massage, Deep Tissue Massage, and Foot Reflexology. * Performed advanced wellness therapies including Lymphatic Drainage Massage, Body Scrubs, Luxury Facials, and Indian Head Massage, helping guests achieve visible results in relaxation, detoxification, and skin rejuvenation. * Provided personalised wellness consultations and aftercare guidance, achieving 95% guest satisfaction and contributing to a 35% increase in repeat bookings. * Maintained impeccable treatment room hygiene, presentation, and guest comfort in line with five-star hospitality standards. * Led weekly deep-cleaning routines across treatment rooms, equipment, and common areas to ensure a consistently pristine spa environment.

Delivered personalized guest experiences while managing high-value client relationships in a luxury service environment Ensured seamless coordination across teams to maintain exceptional service standards and enhance overall guest satisfaction