About
I am a hospitality professional with over six years of experience in food and beverage operations, specializing in table management, VIP guest services, and large-scale catering coordination. I am proficient in English and committed to delivering exceptional customer service to build repeat business.
Personal Details
Career Objective
I am seeking a role where I can leverage my hospitality expertise and customer service skills to contribute to exceptional guest experiences and business growth.
Passports
Hobbies & Interests
Reading
Experience
Headwaiter
CurrentGreeted and seated guests professionally, managed seating and reservations, supervised a team of 15 servers and hostesses, conducted pre-shift briefings, trained new hires, and improved service efficiency and guest satisfaction.
Headwaiter/Headbarister
Coordinated service flow between kitchen and front-of-house, maintained cleanliness and health compliance, oversaw inventory, implemented upselling strategies, assisted in event planning, managed reservations, and prepared daily reports.
Waiter
Provided exceptional guest service in an upscale environment, optimized labor scheduling, took and entered orders accurately, memorized menu items for personalized recommendations, described wine pairings, and resolved customer complaints professionally.
Certifications & Qualifications
Other
Skills
Other
Languages
References
Full reference details available through an employer account