About
I am a well-presented hospitality professional with exceptional customer service skills. I thrive in fast-paced environments and am dedicated to providing the highest standards of service to guests. My experience includes roles in reception, housekeeping, and management, where I have developed strong communication and interpersonal skills.
Personal Details
Career Objective
To leverage my extensive experience in hospitality and customer service to contribute positively to a dynamic team and enhance guest experiences.
Experience
Cabin Steward
CurrentHousekeeping
Greeting guests in a professional manner and responding to queries. Changing bed linen and making beds. Replacing used towels and other bathroom amenities. Sweeping and mopping floors, vacuuming carpets, dusting and polishing furniture. Emptying trash containers and ashtrays. Cleaning public areas such as corridors. Restoring beverages and food items in the minibar. Reporting any technical issues to maintenance and reception.
Housekeeping & Steward
Welcoming and escorting guests to their staterooms on Embarkation day. Daily cleaning of approximately 22 staterooms. Cleaning public areas, toilets and reception area according to requirement. Correct and careful handling of all cleaning products, materials and housekeeping equipment. Checking and reporting technical defects of staterooms to the supervisor/reception.