Rosaria Radice

Delivered high-end hospitality services for Emirates, Qatar Airways, and British Airways passengers in a premium airport lounge environment. Managed guest relations, including greeting VIP passengers, resolving complaints, and maintaining an exceptional customer service experience. Coordinated inventory control, vendor communications, and lounge setup for smooth operations during high-traffic hours. Ensured strict compliance with hygiene, HACCP, and safety protocols across food preparation and service areas. Trained and mentored junior staff to maintain service excellence and align with luxury hospitality standards.

Assisted in the preparation of nutritious meals in line with school dietary guidelines. Ensured kitchen hygiene and food safety compliance according to HACCP standards. Monitored inventory and managed kitchen supply stock levels efficiently. Maintained a safe, supportive, and child-friendly mealtime atmosphere.

Maintained high standards of cleanliness in corporate facilities, ensuring a hygienic and safe environment for all staff and visitors. Applied knowledge of chemical usage and cleaning equipment, adhering to workplace safety regulations. Assisted in team coordination and scheduling to support large-scale service operations.