About
I am a highly motivated and experienced hostess seeking a new and increasingly challenging role in the yachting industry. I bring a wealth of experience dealing with a range of guests. I am passionate about making sure my guests have the best experience while in my care. Combining efficiency and diplomacy with my warmth and empathy enables me to create a relaxed and enjoyable environment.
Personal Details
Career Objective
To leverage my skills as a stewardess in the yachting industry, ensuring exceptional guest experiences and outstanding customer service.
Hobbies & Interests
My main interests outside of the yachting industry lie within Yoga. I have my Yoga Teacher qualification and aspire to gain more experience within Yin Yoga and other healing modalities. I also have a passion for cooking and baking along with hosting others.
Experience
Flotilla Hostess
Responsible for client liaison and care across 12 flotilla boats. First point of call for any issues personal or holiday related. On call 24/7 to ensure all guest needs are met. Duties included organizing activities, curating parties, booking harbors, maintaining relationships, providing briefings, dealing with complaints, and coordinating client departures.
Order Processing Agent
Provided exceptional service to internal teams and outside customers, worked in order delivery, liaising with departments, and training new team members.
Keyholder/ Sales Assistant
CurrentWorked within a retail environment, progressed into management providing support for other stores while maintaining outstanding customer service.
Certifications & Qualifications
Yachtmaster
Other
Languages
References
Full reference details available through an employer account