Vanessa Munhenzva

Greeted guests upon arrival, provided menus, and escorted them to their tables in a prompt and friendly manner. Demonstrated extensive knowledge of the menu and recommendations based on guests preferences. Took accurate food and beverages orders, entered them into the POS system, and communicated special requests to the kitchen staff. Ensured timely delivery of orders and checked in with guests to ensure satisfaction with their meals. Handled cash and credit card transactions, processed payments, and reconciled cash drawer at the end of each shift. Collaborated with colleagues to maintain cleanliness and organization of the dining area, including setting and clearing tables.

Welcomed guests with a warm and friendly demeanor, provided seating, and distributed menus. Managed reservations and coordinated seating arrangements to optimize table turnover and accommodate guests' preferences. Assisted servers by refilling beverages, delivering food orders, and responding to guest inquiries. Collaborated with kitchen and bar staff to ensure timely and accurate order fulfillment. Upheld restaurant policies and procedures regarding sanitation, safety, and alcohol service. Received positive feedback from customers for attentive service and professionalism.