Von Mark Pateña's profile picture
Yachtee crew profile

Von Mark Pateña

@VonMark

Housekeeping Steward | Hospitality & Guest Services Expert

Monaco, Monaco
Available in 1 month
Job Preferences
Head of Housekeeping+6
Motor+1
60-69m+3
Private & Charter
Full-Time+2
Single Season+15

About

I am eager to secure a Head of the Housekeeping position aboard a luxury yacht. My extensive background in private yachts and cruise liners has equipped me with strong service skills, meticulous organization, and an unwavering commitment to excellence. I take pride in ensuring a hyper luxury experience for guests and would love the opportunity to contribute to your team.

Personal Details

Age36 years
GenderMale
ResidencePhilippines

Career Objective

I am committed to enhancing the overall experience for the Principal and Guest and look forward to contributing my dedication and skill onboard.

Passports

Philippines

Visas

B1/B2
B1
Schengen

Hobbies & Interests

I enjoy activities that keep me active and engaged, such as swimming and water sports, which align well with the yachting lifestyle. I love traveling and exploring different cultures, which has helped me adapt to diverse environments and provide personalized service to international guest.

Experience

Lead Housekeeper & Lead Service

Current
Jul 2023 - Present
M/Y Kasper 770m

Responsible for cabin arrangements, including full oversight of turn-ups and turn-downs. Assist with laundry operations, inventory management, and restocking of laundry chemicals. Assist the Chief Steward with provisioning for guests and crew; proficient in using IDEA YACHT software. Develop standard operating procedures (SOPs) for housekeeping. Oversee guest area maintenance, housekeeping duties, Service duties and flower arrangements. Manage crew uniform distribution and inventory. Ensure cleanliness of the crew mess, service pantry and oversee stock control and inventory. Handle packing and unpacking of the owner's wardrobe and guest suitcases. Responsible in setting up the table and communication with the Head Chef regarding the breakfast, lunch or dinner service.

Steward/Relief Night Attendant Supervisor

Jul 2017 - Apr 2023
THE WORLD RESIDENCES AT SEA

Ensure that residences are cleaned according to each resident's individual preferences. Meticulously adhere to standard operating procedures for cleaning, sanitization, and setup in residences. Acknowledge residents' preferences and communicate any changes to the team. Complete daily and turn-down services as per the schedule set by housekeeping management. Assist housekeeping management in the orientation and training of new Stewards and Housekeeping Attendants. Assist the Housekeeping Management team with the supervision of Night Housekeeping Attendants.

Officer Steward

May 2016 - Jan 2017
Unknown

Responsible in the cleanliness of assigned Officer & Staff cabins. Operate in line with all USPH and Safety guideline. Handle and distribute Guest luggage on embarkation days & on the evening before their disembarkation day.

Certifications & Qualifications

Other

STCW Basic Safety Training
ENG 1 Medical Fitness Certificate
Proficiency in Security Awareness (PSA)
Food Hygiene Level II
Proficiency in Designated Security Duties (PDSD)
Proficiency as Ship Security Officer (PSSO)

Skills

Other

Carpentry
stain removal
flower arrangement
silver service
cocktail mixing

Languages

EnglishFluent

References

2 references

Full reference details available through an employer account