About
I am a highly adaptable and detail-oriented professional with experience in customer service and hospitality. I excel in maintaining high cleanliness standards and handling high-pressure environments efficiently. My background includes fine dining service and working with international clients, which has enhanced my communication skills and cultural awareness.
Personal Details
Career Objective
To leverage my skills in customer service and hospitality in a dynamic role where I can contribute to exceptional guest experiences.
Visas
Hobbies & Interests
I enjoy flying light aircraft, swimming, diving, and photography. I also have a passion for interior decoration and oil painting.
Experience
Medical Receptionist / Medical Assistant
CurrentManaging the registration of Polish and international patients, ensuring a seamless and professional front-desk experience. Assisting in an otolaryngology practice, supporting medical staff with patient care and administrative tasks. Overseeing the scheduling and coordination of gynecological consultations, maintaining accuracy and confidentiality. Handling international patient interactions, demonstrating excellent communication and cultural awareness.
Patient Service Specialist
Registering Polish and international patients, ensuring efficient and professional assistance. Preparing medical examination rooms for patient visits and procedures, maintaining a sterile and organized environment. Managing document archiving, report creation, invoicing, and bookkeeping with accuracy and confidentiality. Overseeing the secure handling and disposal of medical waste in compliance with health and safety regulations. Maintaining high hygiene standards by regularly cleaning and sanitizing medical facilities, ensuring a pristine and welcoming environment.
Waitress
Providing high-quality service to international customers in the duty-free zone, maintaining a professional and welcoming atmosphere. Training and mentoring junior staff, ensuring high service standards and operational efficiency. Escorting and supervising temporary staff and external personnel, ensuring compliance with airport security regulations. Managing supplier relations, overseeing deliveries, and signing invoices with accuracy. Prioritizing safety and security in a high-risk environment, adhering to strict airport protocols. Delivering first aid assistance when required, showcasing crisis management skills. Assisting in the kitchen with meal preparation, beverages, and alcohol service. Maintaining cleanliness and hygiene standards across the restaurant, kitchen, and restroom facilities.
Languages
References
Full reference details available through an employer account
