About
I am a dedicated and service-oriented professional with a background in customer service and administrative roles. I am passionate about delivering exceptional guest experiences, maintaining impeccable standards, and ensuring seamless onboard operations. I am adept at multitasking in fast-paced environments, with strong organizational skills and a keen eye for detail. I am committed to providing top-tier hospitality while contributing to a positive and efficient crew dynamic.
Personal Details
Career Objective
To secure a position as a Yacht Stewardess where I can utilize my customer service skills and passion for hospitality to enhance guest experiences.
Experience
KYC Analyst
CurrentConduct in-depth due diligence and verification of customer identities to ensure compliance with AML (Anti-Money Laundering) regulations and KYC (Know Your Customer) policies. Assess and analyze customer documentation, including financial records, identification, and business activities, to mitigate risks.
Customer Service Associate-New Account Clerk
Assisted clients in opening new accounts, including savings, checking, and time deposit accounts, ensuring accuracy and compliance with bank policies and regulatory requirements. Provided exceptional customer service by addressing client inquiries, resolving concerns, and guiding them through banking products and services.
Barista
Delivered exceptional customer service by creating a welcoming and friendly environment, ensuring customer satisfaction and loyalty. Prepared a wide variety of handcrafted beverages, including espresso-based drinks, teas, and specialty coffee, adhering to Starbucks' quality standards.