About
I am currently the Assistant Dining Room Manager at Costa Crociere, bringing 24 years of shipboard experience. I am dedicated to the growth of the company and excel in service-oriented roles, multitasking, safety management, and decision-making. I have a strong focus on staff training and development, and I thrive in high-stress situations, ensuring that goals are met on time. My superior communication skills help me build meaningful relationships that exceed guest expectations.
Personal Details
Career Objective
To leverage my extensive experience in the hospitality industry to enhance guest satisfaction and contribute to the success of my team.
Experience
Assistant Dining Room Manager
CurrentUsed quick response and dynamic skills to build relationship with guest and improving guest satisfaction. Resolving guest issue quickly and feedback. Assigned on Personnel Schedule and Dining Reservation Seating.
Buffet Supervisor B
Supervises, leads, and directs department activity in any area as assigned according to SOP (Standard Operating Process) in order to deliver an excellent service to the Guest.
Buffet Supervisor C
Supports the Line Manager to oversee continued adherence to and implementation of existing policies and procedures, and continually provides positive guidance as well as hand-on leadership in order to deliver excellent internal client experience.