Kezban Terlemez's profile picture
Yachtee crew profile

Kezban Terlemez

@kezbanterlemez

Experienced Chief Stewardess in the Yachting Industry

Bodrum, Turkey
Available in < 1 week
Job Preferences
Chief Stew+5
Motor+1
Under 30m+7
Private & Charter+2
Full-Time+2
Palma de Mallorca+9
Single Season+4
Considered

About

As a professional who combines a passion for the sea with an exceptional service mindset, I meticulously plan every detail to ensure our guests have an unforgettable experience at sea. I deliver a service that is thoughtfully crafted down to the smallest detail, aiming to maintain the highest level of guest satisfaction.

Personal Details

Age32 years
GenderFemale
ResidenceTurkey

Career Objective

To continue delivering exceptional service in the yachting industry while enhancing guest experiences through innovative and proactive approaches.

Passports

Turkey

Visas

Schengen

Hobbies & Interests

I enjoy exploring new culinary experiences and enhancing my skills in interior design and presentation.

Experience

Chief Stewardess

Current
Jan 2024 - Present
S/Y Voyage

Greeting guests, providing them with information about the amenities on board, and attending to all their needs. Organizing meal and beverage service, ensuring that food is presented with care, and paying special attention to guests' dietary preferences, allergies, and special diets. Maintaining the cleanliness, order, and comfort of the guests' cabins, including tasks such as changing linens and replenishing bathroom amenities. Ensuring the overall cleanliness of the interior areas of the yacht, with a particular focus on keeping the salon, deck, and other communal spaces hygienic and orderly. Assisting in planning and executing activities and special events to ensure guests have an enjoyable time on board. Directing and coordinating the work of other staff members. Managing the inventory of food, beverages, and cleaning supplies, identifying shortages, and ensuring necessary items are procured.

Head of Service

May 2023 - Sep 2023
M/Y SP1

Overseeing the yacht's service staff, including training and coordination. Responsibilities include task distribution, shift planning, and performance evaluations. Meeting guests' needs, managing special requests, and ensuring the delivery of high-quality service. Implementing and maintaining service standards through regular inspections to ensure consistently high-quality service. Communicating effectively with guests, resolving issues, and ensuring their satisfaction. Managing the inventory of food, beverages, and other service materials, and placing necessary orders. Preparing and presenting reports on service performance to management. Establishing and updating service standards and ensuring that all staff adhere to these standards. Handling potential problems or emergencies involving guests and finding appropriate solutions.

Deckhand

Nov 2022 - May 2023
M/Y Rocket

As a highly skilled individual with a passion for delivering outstanding service to clients, I possess the necessary skills to excel in a dynamic yacht environment. My experience in bartending, customer service, and yacht duties makes me an excellent candidate for any role that requires these skills. Strong interpersonal and communication skills to interact with passengers effectively. Extensive experience in bartending and providing top-notch customer service. Proficient in various yacht duties, including cleaning, routine boat work, and manual labor. Skilled in polish, sika, easy carpentry, tender handling, and rope tying. Shuttle and sports support services.

Certifications & Qualifications

Other

STCW Basic Safety Training
ENG 1 Medical Fitness Certificate

Languages

EnglishFluent
TurkishNative
FrenchConversational

References

7 references

Full reference details available through an employer account