About
“A warm smile, an always positive and pro-active attitude. I’m a very observant and organized person with great attention to detail. A fast learner, I’m highly motivated to expand my skills and grow continuously. I always face challenges with a can-do attitude and I am not afraid to roll up my sleeves when needed. My easy-going personality allows me to adapt into diverse team environments.”
Personal Details
Career Objective
To leverage my hospitality experience and newly acquired maritime skills as a Junior Deckhand, contributing positively to a crew while continuously learning and growing in the maritime industry.
Passports
Hobbies & Interests
I enjoy being outdoors, surfing, hiking, exploring new places and tying new foods! Also love cinema and really appreciate watching a good movie.
Experience
Deckhand
· Galvanized and painted the anchor chain using the standard color sequence. · Cleaned and degreased the engine room, getting it ready for repainting. · Removed old varnish, sanded wooden surfaces and assisted with revarnished. · Cleaned and polished gelcoat and metal surfaces, ensuring a good finish. · Cleaned the tender and carried out deck washdowns. · Experience in working aloft, polishing mast finishes and stainless steel.
Front Desk & Concierge
CurrentExperience in front and back office operations within a high-end environment, delivering personalized service and attention to detail. Greeted guests with a warm welcome, creating an inviting atmosphere for their stay. Managed reservations, pre-arrival arrangements, and client schedules, including itineraries, appointments, transfers, and special requests. Delivered tailored guest assistance throughout the stay, ensuring seamless experiences and consistent VIP treatment. Ensured compliance with exclusive protocols for luxury travel affiliate programs. Provided concierge services with curated recommendations for dining, activities, and city highlights. Handled billing, cashier duties, and daily coordination with all departments to exceed guest expectations. References: Dario López (General Manager) - 0034 683 100 977
Font Desk
Expertise in guest reception, service resolution, and day-to-day operations. Provided exceptional guest attention, resolving requests, inquiries, and concerns promptly. Managed guest registrations, key activations, and payment collection (cards, cash, transfers, vouchers). Created and managed new reservations; coordinated with various departments to fulfill special guest requests (anniversary decorations, birthday surprises, etc.). Answered and processed calls and messages, ensuring efficient communication. Conducted Night Audit duties, including daily accounting closings, cash reconciliation from all hotel departments, and generating reports for management, housekeeping, and breakfast services. Also handled the submission of guest reports to local authorities (Police). Assigned rooms based on guest preferences to ensure maximum satisfaction.
Certifications & Qualifications
Other
Languages
References
Full reference details available through an employer account